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Refund Policy 

Refund Policy for Yoshel Media

At Yoshel Media, we strive to provide exceptional digital marketing, website development, and related services tailored to your business needs. Our commitment to quality ensures that every project is handled with the utmost professionalism. However, we understand there might be instances where refunds are requested. Below is our refund policy to ensure clarity and transparency.

Eligibility for Refund

Refunds will be considered under the following circumstances:

  1. Service Not Delivered: If the agreed service has not been initiated or delivered as per the scope of work.
  2. Project Cancellation: If you decide to cancel the project before significant work has commenced.
  3. Unsatisfactory Delivery: If the deliverables fail to meet agreed specifications after reasonable attempts to rectify the issue.

Non-Refundable Cases

Refunds will not be provided in the following situations:

  1. Change of Mind: If you change your mind after the project has started or services have been partially delivered.
  2. Delayed Communication: If delays are caused by your unresponsiveness or failure to provide necessary information.
  3. Completed Services: For services or projects that have been fully completed and approved by you.
  4. Third-Party Delays: Issues caused by third-party tools, services, or platforms beyond our control.

Refund Process

  1. Request Submission: Submit your refund request by contacting us at [info@yoshelmedia.com/ +91 9921072377] within 7 days of service commencement.
  2. Evaluation: Our team will review your request and evaluate it based on the terms outlined in this policy.
  3. Resolution: If approved, the refund will be processed within 14 business days via the original payment method.

Important Notes

  • Refunds, if applicable, will be partial or full based on the work completed at the time of cancellation.
  • Any advance payments for services already delivered will not be refundable.
  • Custom or one-time services (such as bespoke website design or branding) are non-refundable after delivery.

Contact Us

For any concerns or to request a refund, please contact our support team at:

📞 Phone: +91 9921072377

📧 Email: info@yoshelmedia.com

We value your satisfaction and are committed to resolving any issues amicably. Thank you for choosing Yoshel Media!